Smart Connections is a comprehensive maintenance management solution developed by MTIT to streamline the process of handling device-related issues within institutions and large organizations. Our platform bridges the gap between end-users, system administrators, engineers, and suppliers—ensuring that every maintenance request is addressed efficiently, transparently, and with full traceability.

We understand the challenges organizations face in tracking, managing, and resolving maintenance issues—especially when they involve hundreds or even thousands of devices spread across multiple branches. Smart Connections was built with these challenges in mind, offering an intuitive and scalable solution that simplifies maintenance workflows for all stakeholders.

With Smart Connections, users can easily report device issues, track the status of their requests, and stay informed throughout the entire maintenance process. System administrators can monitor branch performance, assign tasks, and manage users. Suppliers and engineers are seamlessly integrated into the process, allowing for quick and reliable intervention, whether requests are under contract or not.

The application supports detailed repair history tracking, smart notifications for all events, QR code scanning for fast device identification, and customizable roles and permissions to match your organization’s needs.

We are committed to delivering continuous updates, enhanced features, and top-tier support to help your institution manage maintenance tasks with confidence, clarity, and control.

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